RS
Romano S

1 reviews | Active since Jul 2011

08 Sept 2015, 15:53

No Stock/Feedback

Hi,<br> <br> Enquired for a 2nd line last week, all paper work was done on Wednesday, informed when on phone with Herin that they have stock and phone will be delivered, only to receive an sms directly afterwords on back order.<br> Had to phone again today to get an updated, still no updated.<br> I will not be paying the full monthly amount for a phone we might only receive at the middle/end of the month.<br> Why do i need to call all the time and why dont you keep me updated on the status as per sms last week?<br> Service **** and will not pay the full R469.00 for the month but expect all the things going with the deal and maybe something more to make up for this back log for delivery.<br> <br> Unhappy in the most possible way.

0
Replies (1)
Vodacom
Vodacom's reply08 Sept 2015, 16:38
Official
Hello Villa2Rosa,

Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.

Regards
WM