MJ
Muhammed J
1 reviews | Active since Dec 2018
10 Dec 2018, 16:54
No Stock Black Friday
Hi. Upgraded at a Vodacom store on Black Friday. There was no stock on the laptop on Special. Now the laptop arrived Vodacom says they cant give me the deal. Deal is expired. How pathetic
Helpful (0)
Replies (5)0
Replies (5)
Vodacom's replyOfficial
10 Dec 2018, 18:20Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply10 Dec 2018, 18:20
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's replyOfficial
11 Dec 2018, 10:18Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly note that Sales Orders are subject to terms and conditions and stock availability. Should you not have received any confirmation call or order number on 24 November 2018, unfortunately the deal will not be honoured. We'd like to apologize sincerely for the aggravation caused.
For more information, please visit the link inserted below. Also, you may contact ***4 as they may offer you a different deal.
https://www.vodacom.co.za/vodacom/terms/competition-terms/black-friday-and-cyber-monday
Regards
Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly note that Sales Orders are subject to terms and conditions and stock availability. Should you not have received any confirmation call or order number on 24 November 2018, unfortunately the deal will not be honoured. We'd like to apologize sincerely for the aggravation caused.
For more information, please visit the link inserted below. Also, you may contact ***4 as they may offer you a different deal.
https://www.vodacom.co.za/vodacom/terms/competition-terms/black-friday-and-cyber-monday
Regards
Consumer Website Team
Vodacom's reply11 Dec 2018, 10:18
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly note that Sales Orders are subject to terms and conditions and stock availability. Should you not have received any confirmation call or order number on 24 November 2018, unfortunately the deal will not be honoured. We'd like to apologize sincerely for the aggravation caused.
For more information, please visit the link inserted below. Also, you may contact ***4 as they may offer you a different deal.
https://www.vodacom.co.za/vodacom/terms/competition-terms/black-friday-and-cyber-monday
Regards
Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly note that Sales Orders are subject to terms and conditions and stock availability. Should you not have received any confirmation call or order number on 24 November 2018, unfortunately the deal will not be honoured. We'd like to apologize sincerely for the aggravation caused.
For more information, please visit the link inserted below. Also, you may contact ***4 as they may offer you a different deal.
https://www.vodacom.co.za/vodacom/terms/competition-terms/black-friday-and-cyber-monday
Regards
Consumer Website Team
MJ
Muhammed J's updateReviewer Update
11 Dec 2018, 10:34Hi.
I have a Quote number 1- ********** ********** .
I was there on the 24 November 2018 to do the deal. My stock was ordered. Head office didn't have stock at that time. I was told I will get it when stock arrives.
Stock took too long to arrive so the quote has expired.
Not mine or the stores fault.
MJ
Muhammed J's update11 Dec 2018, 10:34
Reviewer Update
Hi.
I have a Quote number 1- ********** ********** .
I was there on the 24 November 2018 to do the deal. My stock was ordered. Head office didn't have stock at that time. I was told I will get it when stock arrives.
Stock took too long to arrive so the quote has expired.
Not mine or the stores fault.
MJ
Muhammed J's updateReviewer Update
11 Dec 2018, 10:37I would like to know,
Vodacom been a big company, are they going to give me the deal I signed for or not.
It will be very heart sore for me to take this to another level of complaints.
MJ
Muhammed J's update11 Dec 2018, 10:37
Reviewer Update
I would like to know,
Vodacom been a big company, are they going to give me the deal I signed for or not.
It will be very heart sore for me to take this to another level of complaints.
MJ
Muhammed J's updateReviewer Update
11 Dec 2018, 10:37I would like to know,
Vodacom been a big company, are they going to give me the deal I signed for or not.
It will be very heart sore for me to take this to another level of complaints.
MJ
Muhammed J's update11 Dec 2018, 10:37
Reviewer Update
I would like to know,
Vodacom been a big company, are they going to give me the deal I signed for or not.
It will be very heart sore for me to take this to another level of complaints.