NO STOCK AVAILABLE

Good day So I have a contract which is due for upgrade... I then decide to go to a store and check which deals are available and I find exactly what I have been struggling to find for the past 2/3 month. A Mac Book Air :-) the to my surprise there is no stock and as per the sales consultant the don't know when they are getting stock so they where told not to sell the deal.

What I don't understand is why put the deal in the book if you don't have stock and cannot tell the client when you are getting stock.

I then decide to go to the I-Store and see if I can do the upgrade there but AGAIN no luck. so after 2 weeks I decide to call customer care and see if I can do a upgrade online.... unfortunately not, however the consultant was kind enough to check with the warehouse when they are releasing stock to the store and its supposed to be this week.

Now I am waiting for the store to get back to me to see if stock will even be released to them. what really makes me so angry is that you advertise something that you cannot provide to the customer.

Please can someone check why this is happening.

thanks Levern