HM
Heila M
1 reviews | Active since Dec 2011
06 Aug 2021, 14:02
No stock availability
We have been searching everywhere for a Samsung S7+ Tab or a Microsoft Surface Pro 7 i7 and NO ONE has stock. How can Vodacom advertise devices if they have no stock. We've been in contact with multiple stores regarding the abovementioned devices and no one can help us. We have 6 contracts with Vodacom which is due for upgrade however we are seriously considering canceling all the contracts due to this.
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Replies (2)
Vodacom's replyOfficial
07 Aug 2021, 13:53 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply07 Aug 2021, 13:53
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
09 Aug 2021, 13:09Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised, as per the warehouse, the Samsung TAB S7+ ETA is set for 6 August onwards and Microsoft Surface Pro 7 i7 their is currently no stock and no ETA at this point.
Apologies for any inconvenience caused.
Regards Consumer Website Team
Apologies for any inconvenience caused.
Regards Consumer Website Team
Best regards,
Vodacom's reply09 Aug 2021, 13:09
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised, as per the warehouse, the Samsung TAB S7+ ETA is set for 6 August onwards and Microsoft Surface Pro 7 i7 their is currently no stock and no ETA at this point.
Apologies for any inconvenience caused.
Regards Consumer Website Team
Apologies for any inconvenience caused.
Regards Consumer Website Team
Best regards,