AL
Amore L

1 reviews | Active since Sept 2017

18 Sept 2017, 07:52

No Stock!!

I did an upgrade at Vodacom Chatz on 25/08/2017, I took a sony deal where you get a ps4 for an additional R200p/m. Its been almost 4 weeks and I still have not received the playstation 4. Poor service!! Vodacom cant deliver but I have to pay!!

0
Replies (3)
Vodacom
Vodacom's reply18 Sept 2017, 08:54
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply20 Sept 2017, 13:33
Official


Good day

Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.

Kind Regards,

LA
Vodacom Consumer Website Team

Best regards,

AL
Amore L's update20 Sept 2017, 18:09
Reviewer Update
Good day Please note that this complaint was not towards the shop where I upgraded, the service I received from the shop was excellent!! The complaint was towards Vodacom directly as Vodacom advertises deals which they don't have stock for.