1 reviews | Active since Mar 2017
No statements received to date, showing the WASP and double-opt deductions against my contract
<p>I have reported deduction been made against my airtime each month on 9 March 2017. When the consultant phoned me on 11 March 2017, he was rude and not helpful. He did however mentioned WASP & double opt in. After my own research, it seems WASP generate an income from cellphone users when they subcribe. I have a contract with Vodacom to give me airtime, but they allow third parties to deduct payment from my airtime. I have asked for statements, but I still have not received them to date. </p> <p>Can I please get statements from Vodacom?</p> <p>Is this legal for third parties to receive payment from Vodacom?</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
