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I had a contract with Vodacom which I have tried to get out of since last year July 2014<br> <br> I started having connectivity problems in the area, after 3 months Vodacom confirmed that the tower in our area was overloaded and therefore it leads to poor signal, they gave me an option to opt out of my contract.<br> <br> they then tried to debit my account for an exuberant amount, which I was able to stop through the bank. I then started requesting statements to see where the charges came from before I paid them. after a few requests I eventually gave up, and every time a consultant would phone to find out about payment I would ask for a statement. when in January this year I was told that I would be handed over for the outstanding amount which now doubled I again mentioned that if I had a statement I would be able to assist them. in May this year they eventually sent a statement to their dept collector. on It data charges for the last 6 months as well as a new device. I obviously refused to pay the additional charges and since then just keep coming up against a wall as according to Vodacom my details had been handed over to their dept collector and there is nothing they can do.