JN
Jos N

1 reviews | Active since Mar 2009

09 Sept 2015, 22:42

No Statements

I've been trying to get Vodacom to send me my statement by email but I've had no success. Every month I have to go to Vodacom in Woodmead to get a statement and they always have an excuse for not emailing me my statement. I went there on Monday and I was told that my statements are being sent to me by MMS so they cant email it to me but I've never recieved it via MMS, so they logged a call for the change \ S3-8GW2W".<br> I have now receive a SMS telling me that my statement will be sent to my postal address from now on. <br> I don't want me statements posted because of the strikes so I need my statements emailed to me as I have been requesting for the last 8 months."""

0
Replies (1)
Vodacom
Vodacom's reply10 Sept 2015, 07:42
Official
Hello josedn,

Thank you for raising your complaint with our team.

A consultant will be in touch with you soonest.

Regards,
Consumer Website Team