CH
Chevola H
1 reviews | Active since Sept 2014
06 Aug 2015, 19:22
No statements
It's been practically almost 5months that I have this cellphone contract with Vodacom and not Once have I received a statement. Not via post or email. The money gets debited from my bank account every month but no billing from Vodacom. Please explain this.
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Vodacom's replyOfficial
07 Aug 2015, 11:07Hello ThatChick,
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply07 Aug 2015, 11:07
Official
Hello ThatChick,
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
Best regards,