No Statement/Invoices as Vodacom changed Postal Address and cant change it back?
<p>Since September 2016 I have not recieved any statements from Vodacom. My preferred method was P.O.Box address as primary address Someone at Voda**** changed it to a residential address for whatever reason, not by my request. Statements have been going to the same P.Obox since 1997, and then Vodacom change it for no reason. Trued to Blame iStore but have proof from iStore they did not change address. I have called every month twice at least, Everytime I get promised it will be sorted out. </p> <p>Escalated numerous time, last one 9 June 2017 , 1- ********** ********** . Called Vodacom yesterday 28/06/2017 Spoke to Thamas Sono who said he was Operations manager, promised to call me back, IM STILL FRIKKEN WAITING!!!!! *** is going on at Voda****? Cannot even change at a Vodashop or online. I want thisorted ASAP of Vodacom will be Sent a Summons by my Lawyers!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
