JN
Janus N

1 reviews | Active since May 2009

09 Nov 2015, 18:46

No Statement / Invoice for 3 months

So I phoned the Vodacom call centre and sent through Cancellation via email - a seemingly kind lady by the name of Pat confirmed via email that my contract has been cancelled. I have however not received any further statements, final statement of account or invoices for the last 3 months...<br> <br> Can someone please send me a final statement of account so that I can be done with you!<br> <br> For anyone reading this - DO ABSOLUTELY NOT BE DUPED INTO SIGNING WITH VODACOM! No idea what service is, and once they have you on debit - good luck to you.

0
Replies (1)
Vodacom
Vodacom's reply09 Nov 2015, 20:10
Official
Hello Criesforhelp,

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your billing query.

Regards

Consumer Website Team

Best regards,