EP
Emmalene P

1 reviews | Active since Dec 2023

27 Oct 2025, 19:15

No star..... Terrible service

Terrible service Wifi/internet not working, My husband logged a call on Friday,the 24th of October Called vodacom around 6.30 pm today, the 27th of October, to do a follow up as no one called him, only to be told that there was no call logged, while speaking to the person the call got disconnected twice, they don't even call back,we pay for a service,that we are not receiving, Pathetic...

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Replies (1)
Vodacom
Vodacom's reply28 Oct 2025, 07:43
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team