PL
Peter L

1 reviews | Active since Feb 2026

06 Mar 2026, 07:45

No star is more appropriate - Despite assurances that Vodacom would be contacting me directly - to date NOTHING

No star is more appropriate - Despite assurances that Vodacom would be contacting me directly - to date NOTHING. Their silence attests to the fact that they are dismissive of their clients queries and/or complaints. A recent visit to the Baywest Mall store also yielded promises - BUT NO RESULT. SHAME ON YOU VODACOM!!

0
Replies (1)
Vodacom
Vodacom's reply06 Mar 2026, 08:15
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team