NO STANDBY BATTERIES DURING LOADSHEDDING IN OUR AREA

Since loadshedding started, we had NO service during that times. I contacted Vodacom helpline and all they repeatedly told me that it is not just my problem and they cannot log a problem if they are all ready aware of it. We are totally cut off from the world during loadshedding. We cannot do business and it is very dangerous where we stay. Can you give us an indication when you will fix this problems. Otherwise we have no choice but to change service provider. I tried to phone the 2 local vodacom shops in Worcester. Nobody answer the phones. Thank you. Ronel