BR
Bianca R

1 reviews | Active since Nov 2019

22 Sept 2021, 13:23

No specific criteria for a Vodacom Contract

I have been trying to apply for a Vodacom Contract. I messaged a Vodacom consultant, told them I am earning R20K a month, have opened an account and I have checked on ClearScore that my credit score is now 638/705. I then asked what more I need to do to qualify for a Phone Contract. She just said that I need to build a strong credit store. It would be amazing if Vodacom could be specific with what a "strong credit score is" and what are their actual criteria for a Phone Contract.

0
Replies (1)
Vodacom
Vodacom's reply22 Sept 2021, 14:06
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team