1 reviews | Active since Apr 2018
No Solution for Bad service
After purchasing a Faulty LG stylus 3 from Vodacom store wonderpark.
This is the response i got; Your device was booked and upon assessment since it was booked in as an OBF, it was found that the charger is damaged meaning this voided the OBF warantee and process.
customer care resonse time is 72 hours but i have been waiting a week.
This is really bad service.
Please send this to a competent department to assist me.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good Day
Kindly note that your enquiry has now been completed as feedback has already been given.
Regards
Dominic
Good Day
Kindly note that your enquiry has now been completed as feedback has already been given.
Regards
Dominic