LB
Liam B

1 reviews | Active since Mar 2009

18 Sept 2017, 12:03

No Solution

Hi Vodacom,

I am disputing the Vodacom account l ********** and number ********** 505.

It was **********ly opened in my name. I can provide you with legal proof and supporting documentation that my identity was ****** in April 2017.

I have been told that Corne Fourie was dealing with my query but I have never spoken to her and I am going to have to turn to the courts to get your attention.

I sent supporting documentation in April and May this year and I have never been updated or notified about resolving this and the unpaid amount.

This is seriously affecting my credit profile and I am not to blame and I should not be punished for this account.

I have this reference - EC-0COE-221MS5

Regards, Liam Beeton

0
Replies (2)
Vodacom
Vodacom's reply18 Sept 2017, 12:07
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

LB
Liam B's update06 Oct 2017, 09:44
Reviewer Update
I am still waiting for a ***** clearance letter from Corne Fourie