TM
Tumelo M
1 reviews | Active since Oct 2019
04 Oct 2019, 14:04
No soluions to simple problems
As a long time customer I'm very disappointed in the application process for a new contract. I've been struggling for almost 2 weeks with absolutely no solutions. Been on the network ever since I had a phone but now they've lost my business.
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Replies (2)0
Replies (2)
Vodacom's replyOfficial
04 Oct 2019, 14:06Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team
Best regards,
Vodacom's reply04 Oct 2019, 14:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
22 Oct 2019, 10:29Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly be advised that we were not able to make contact with you. Please call ***4 for any further assistance.
Regards, Consumer Website Team
Kindly be advised that we were not able to make contact with you. Please call ***4 for any further assistance.
Regards, Consumer Website Team
Best regards,
Vodacom's reply22 Oct 2019, 10:29
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly be advised that we were not able to make contact with you. Please call ***4 for any further assistance.
Regards, Consumer Website Team
Kindly be advised that we were not able to make contact with you. Please call ***4 for any further assistance.
Regards, Consumer Website Team
Best regards,