No SMS alert on Data bundle

<p>Email Ref: EC-04YF-2FWNAE </p> <p>SMS Ref: S3-GJ91C-CD48Q</p> <p>I logged a complaint/Support ticket with Vodacom, that I have not received my monthly notification that my data bundle is about to expire, on the 19th of May. i then got an SMS from "Lauren Celeste Ho Yee" from the Bussiness Support. stating that this notification was indeed sent to ***, this is not my number and i did not authirize this notification number to be changed, i tried phoning this number but it keeps riging. I have requested details that who made this request yesterday, on the same Email response i reaceived earlier from Lauren. but no reply yet. </p> <p> </p> <p>I have spend 100s of Rand on out of data bundle rates due to the notification that was somehow sent to another number that is not affiliated with me or my company. I wish that these amounts of air time be refunded as this was an issue on Vodacom side and not my side.</p> <p> </p> <p>Regards</p> <p>Ryno</p>