1 reviews | Active since Mar 2009
No smile from me!
I called Vodacom Shop, Mall of the North to find out if they stocked a certain product. I was greeted with...."how can we make you smile?".......after asking them, I was told to hold...... I heard them chat to each other in the back ground....eventually....they just put the phone down on me....
Nice service VODACOM!........and, NO, you did not make me smile!!!!!!
Dear Customer
Thank you for making us aware of your complaint.
A consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Dear Customer
Thank you for making us aware of your complaint.
A consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Hi Wayne
As discussed, on behalf of Vodacom, kindly accept our sincere apology for the manner in which your enquiry was dealt with and for any inconvenience caused.
This is certainly not in line with Vodacom's aim in achieving service excellence.
Have a pleasant day further!
Regards,
Vodacom Consumer Website Team
Hi Wayne
As discussed, on behalf of Vodacom, kindly accept our sincere apology for the manner in which your enquiry was dealt with and for any inconvenience caused.
This is certainly not in line with Vodacom's aim in achieving service excellence.
Have a pleasant day further!
Regards,
Vodacom Consumer Website Team