<p>I bought a Vodafone Tablet in December at Makro Cape Gate. The contract entails a tablet with 500 mb data. When we tried to connect to the network we only received an error stating "No Network". Since then we have been struggling through Makro with Vodacom to get the simcard connected. After 3 months of emails, phone calls and driving 300 km to our nearest Makro the problem is still not sorted out . Vodacom did a sim swop last week but we are still not connected. I cannot believe that connecting the SIM card can be so difficult. I have been paying for a service I have not been provided and am appalled at Vodacom's bad service. The sales person at Makro have been sending emails to Vodacom begging for assistance but nobody seems to being bothered to get this problem sorted out!</p> <p> </p>
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Best regards,
Thank you for making contact with us,
This response serves as confirmation that your query has been received.
Please be assured that we have tasked our team to investigate and provide feedback.
Regards
Vodacom Consumer Website Team
Best regards,
As telephonically discussed, this query has been resolved. Please accept our apologies for any inconvenience caused.
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Regards,
R. Maart
Best regards,
As telephonically discussed, this query has been resolved. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
R. Maart
Best regards,
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