RF
Rene F

1 reviews | Active since Apr 2010

01 Sept 2015, 14:51

No signals in Heilbron for 5 weeks

We complaint 5 weeks ago - Vodacom send a Jc out from Bloemfontein - noting happened - Phoned Stefan Swartz - send someone out Chris - two weeks ago - signals was good for one day. Now no signals again - I have 6 contracts with Vodacom - I want them all cancelled - I stopped the debit order as well - I am paying for no service - No signals - Stefan does not even answer his phone anymore. I am fed-up with Vodacom - Every body in Heilbron are going to cancel their contracts - due to no signals - and no service - we gave a list to Jc with over a 100 peoples names complaining - still Vodacom does not mind. My cell nr's is ***, ***, ***, ***, ***, ***, *** - I pay over R3000 a MONTH - Vodacom you can keep your contracts - I will move to Mtn. Thanks for no service

0
Replies (1)
Vodacom
Vodacom's reply01 Sept 2015, 15:53
Official
Hello fourier,

Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.

Regards
WM