No Signal, Wireless Charger Damaged Phone, Wireless Charger doesn't work, Poorest Service worse than the mailman

I have been a Vodacom subscriber for just shy of 17 years! In total spending in the region of R50 - R70 000.00 with Vodacom during this time easily if not more! My father has a massive business which may even spend this in a month. I AM TELLING YOU VODACOM I AM GOING TO MAKE YOU LOSE THIS BUSINESS! I have been suffering with very little to no network for almost a year now! I replaced my phone which was a good one with a better one as my job was even put on the line as I cannot get service. Paying between R600 - R1200 a month for no signal. Got a S8+ Samsung within a week of (delayed waiting) for my wireless charger it was the direct responsibility for my phone sliding off an cracking on the floor. I AM NOT THE ONLY ONE THIS HAS HAPPENED TO! The charger became non responsive even though it was barely moved. I got billed for 2 x insurance this month even though I haven't signed anything. Promised by 2 x "TEAM LEADERS" at your contact center promised me a call back - **** TO TWO DAYS IN A ROW! Please save yourself the embarrassment and get rid of these empoloyers they don't know anything! I am sick and tired of Vodacoms promises. Allan Knott Craig created a visionary brand which is the biggest joke in the cellphone market. I want this resolved!!! My phone fixed at no cost - why must I as a client be subjected to expenses because of a bad combo (cover is rounded, charger is flat surfaced! We learnt in school these don't go well together!) , my wireless charger taken back because it is beyond *******, my bill fixed - money refunded, my reception fixed, I don't need any free ****. I will also make sure my fathers business cuts ties with yours as he is just as frustrated with Vodacom. My contact is ********** 441. I expect a call from a senior member in Vodacom not a team leader (A manager above team leader will do!) who cannot do anything and clearly does not understand the urgency of customer service. I am really disappointed. I would not be using Vodacom for more than half my life if I believed it was *******. I am border-lining believing it is absolute *******! FYI Please change your customer care lady talking that just makes anyone more angry. Its horrible to listen to while you waiting to be helped, if anything it aggravated me more!