AG
Andrew G
1 reviews | Active since Apr 2015
12 Feb 2019, 12:32
no signal, why should i pay?
Vodacom, in the past 72 hours I have had signal for 8 hours. Please CREDIT my account accordingly. Thank you.
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Replies (2)
Vodacom's replyOfficial
12 Feb 2019, 14:09 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Feb 2019, 14:09
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
12 Feb 2019, 15:28Dear Andrew,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have escalated your query to our Network Team for assistance. Your SR reference number is ***. You will be contacted with feedback within 24 hours. Regards Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have escalated your query to our Network Team for assistance. Your SR reference number is ***. You will be contacted with feedback within 24 hours. Regards Consumer Website Team(SA)
Vodacom's reply12 Feb 2019, 15:28
Official
Dear Andrew,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have escalated your query to our Network Team for assistance. Your SR reference number is ***. You will be contacted with feedback within 24 hours. Regards Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have escalated your query to our Network Team for assistance. Your SR reference number is ***. You will be contacted with feedback within 24 hours. Regards Consumer Website Team(SA)