FK
Frederick K
1 reviews | Active since May 2012
01 Mar 2023, 14:15
No signal Vodacom does not care
I am resident of Marmanet retirement Village. We have no Vodacom signal at the village. 80% of resident who use Vodacom cannot receive or contact their children and friends. Vodacom seems to ignore our requests to with our problems.
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Vodacom's replyOfficial
02 Mar 2023, 08:01 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply02 Mar 2023, 08:01
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team