1 reviews | Active since Nov 2015
NO SIGNAL STILL - 10 days
What is vodacom doing about the signal issues it is experiencing. In places like home where I have always had fabulous service I now have limited service then no service, then dropping calls. then network busy. Keep getting cute useless messages saying that we have noticed you have had some dropped calls, here is some airtime you can't use because we are giving bad service.
5 calls to my daughter to complete a 20min conversation. My customers think I am putting the phone down on them. You can't always phone straight back as you have a little no entry sign / for no signal.
What are you doing to fix this??
If I don't pay my account I am in breach but if you don't provide satisfactory service are you in breach and can I take my business else where?
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
