No Signal- No solution/feedback from Vodacom2

This is an additional complaint relating to the first one I posted on Hellopeter on 9 Dec. It is now 21 days since I logged my call with Vodacom contact centre regarding getting a signal booster at my home. And still no feedback on a solution. I was first told I would get a response from a technician within 24-48hours then told with 14 days. I had to follow up again last week by calling Vodacom contact centre. I have heard nothing back since then. I was told my query would be escalated, but I have heard no feedback yet. Pathetic! I am definitely cancelling my contract in Jan and moving over to Cell C or MTN. I'm done with Vodacom!