No signal no services

We constantly have NO SIGNAL in our area. And it is no use trying to phone customer care line because we get NETWORK NOT AVAILABLE. We have reported this problem in March 2020 already and we get no help from vodacom. Been waiting for a signal booster that was promised to us last year but it stays at empty promises. We have now stopped paying for a contract that cost us over R3000 pm, Red VIP package. Why pay for.a services that we can not use and we will not pay a sent further on vodacom's account. Vodacom is not keeping to their side of the contract. The VIP contract is on ***. Vodacom is quick to disconnect your services if you dont pay and has no interest to solve a VIP customers problem. We will now port over to MTN and will recommnet it to everyone we know.