No signal - No service - No technician - No answers -a whole suburb!!!!!

<p>It started 4/5th Jan. from a resonable connection cell and wi fi ****le., to NO signal, 1 or 2 bar if lucky searching around the house and garden! Unable to hear or make calls. Was advised by voda shop to call 082111 and ask for solutions - did so on 6th Jan, got ref. told technician would address problem. called again 10th Jan, told can take upto 7 working days to be addressed. Called again 16th Jan - told esculated and that it may be 7 to 14 days to be addressed. </p> <p>18th Jan went to vodaworld. saw agent who did what he could do, was pleasant and understanding - sat with him over 3 hours whilst he emailed tech department - no answers no resolution. Told it would be addressed - really ! heard that before!!!!!</p> <p>19th and 20th Jan after a local residents security meeting of our suburb the subject of Vodacom was raised...... I collated over 50 numbers of dissatisfied vodacom clients - I passed these numbers to same agent via email, who in turn passed them onto the tech dept and management.</p> <p>NO RESPONSE !!!!!!!!</p> <p>26th Jan back to vodaworld - sat over 2 hours -with the same agent - frustration for us all, residents , myself and the agent. To date no response or answers.</p> <p>My guess is that Vodacom know the tower is antiquated and no longer coping with the influx of people and businessess in the area - and to upgrade the tower or erect a new one elsewhere will be too costly......</p> <p>The consequences of this situation could be dire !!!!! in an emergency what am I to do !! cant call anyone. Telkom lines were ****** and not replaced over 10 years ago!!!!! </p> <p>OUR CELL PHONE IS OUR LIFE LINE. </p> <p>VODACOM either release us from out contracts with you as no service - no contract.... we are approximately over a 100 contracts in the suburb if the word is spread further.</p> <p>I am sure MTN would welcome us.</p> <p> </p>