HB
Hein B

1 reviews | Active since Oct 2012

03 May 2017, 13:23

No signal & no service

<p>We have a problem with signal on our cellphones sinse 2013. Vodacom responded, but only with empty promises. I cannot conduct my business under these cercumstances.</p> <p>Nr's in question - ********** 144, ********** 921 & ********** 726</p> <p> </p> <p>Could you please assist me in this matter.</p> <p> </p> <p>Kind regards.</p> <p> </p> <p>Hein Bock </p>

0
Replies (2)
Vodacom
Vodacom's reply03 May 2017, 14:22
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply04 May 2017, 07:40
Official

Dear Hein

Please be advised that your query has been handed over to the Network team for urgent assistance.

Regards,

RJ