No Signal, No Response

<p>After having lodged my complaint on serveral occasions with different people, I was contacted by a technical consulant last week who informed me that the eta on a new tower was 2018. I said that I couldn't wait that long and asked if it would be possible for me to close my account but retain one number, he confirmed this would be possible and said someone would contact me in 48 hours. Someone called a few days later wanting to know if I'm happy with my Red Advantage contract, explained that I wasn't and he too promised for someone to call me. Which still hasn't happened, I have missed calls over the weekend which were very important. I have no access to data and I am not the only one, our community Facebook page is swarming with very unhappy subscribers.</p>