DD
Duncan D
1 reviews | Active since Apr 2009
30 Nov 2022, 06:22
No signal, no interest.
In Deneysville (Free State) , the tower has been down for 55 hours already, and when you get a slight chance of making a call, Vodacom takes so long to answer, that you lose the signal again, so unless you have an alternate service provider to log a call, you just have to be satisfied with them taking their time to restore the only tower in Deneysville (they said the "BNS" is faulty).
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Duncan D's updateReviewer Update
30 Nov 2022, 06:26And if they give the standard reply that a consultant will contact me, the they are really clules, as the is no signal to contact me!! Just fix the issue.
DD
Duncan D's update30 Nov 2022, 06:26
Reviewer Update
And if they give the standard reply that a consultant will contact me, the they are really clules, as the is no signal to contact me!! Just fix the issue.
Vodacom's replyOfficial
30 Nov 2022, 07:24 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply30 Nov 2022, 07:24
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team