KG
Karen G

1 reviews | Active since May 2011

07 Aug 2017, 09:17

No Signal - Less Interest in Solving the Problem

<p>I have over a looong period and on more than one occasion queried the lack of signal in Glen Austin, Midrand. A few years ago I was told the reason was that Vodacom didn't have enough masts up, but they aren't doing anything about it. They are also not offering customers a signal booster. </p>

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Replies (1)
Vodacom
Vodacom's reply07 Aug 2017, 10:38
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team