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DvdH
Dawie van den Heever

1 reviews | Active since Oct 2025

02 Oct 2025, 05:26

No signal issues at ***amas.

We have signal problems for two months in the town ***amas and the technicians are unable to resolve the problem. You cant contact them be ause you have no signal. Emails come back refering you to Tobi which is a dumb system where you cant lock a complaint. There is not such a tab to choose from.

0
Replies (4)
DvdH
Dawie van den Heever's update02 Oct 2025, 06:06
Reviewer Update
I lock a complaint at Icasa as well. But they want a reference nr. I mean. They fix the issue on a daily basis. And that first evening, the fault is back. Yesterday the signal was gone the whole day up to 17h00.21h30 the signal was missing again.
Vodacom
Vodacom's reply02 Oct 2025, 08:04
Official
Dear Customer,

Thank you for bringing your complaint to our attention.

Please be advised that a consultant will be in touch with you shortly to assist with your query.

⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.

Kind regards, 
Vodacom Consumer Website Team

DvdH
Dawie van den Heever's update02 Oct 2025, 13:33
Reviewer Update
Thats the problem. We have no signal. So they cant contact me.
DvdH
Dawie van den Heever's update03 Oct 2025, 08:18
Reviewer Update
And another day with no Vodacom service.