JH
Japie H

1 reviews | Active since Nov 2010

07 Dec 2017, 12:37

No signal in the area for almost 3 days

Honestly vodacom - are you not supposed to detect it when signals are down/towers are out? Please fix the Kameeldrift/Baviaan****rt tower that serves the Leeufontein/Roodelplaatdam area. We can't communicate and conduct our business as a result.

0
Replies (2)
Vodacom
Vodacom's reply07 Dec 2017, 14:20
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply08 Dec 2017, 07:49
Official

Dear Japie

Kindly be advised that your query has been handed over to our Networks team for urgent assistance.

Regards,

RJ