1 reviews | Active since Apr 2017

10 Apr 2017, 06:32

No signal in Robertson again

<p>We frequently have no signal in Robertson over weekends. Reported this to Vodacom and still waiting for a solution or response from Vodacom.</p> <p> </p> <p>It is now the 4th time the signal is off on a Sunday from 8am till 6pm. No assistance or communication from Vodacom. </p> <p> </p> <p>Very bad service</p> <p> </p> <p> </p>

0
Replies (2)
Vodacom
Vodacom's reply10 Apr 2017, 07:11
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply10 Apr 2017, 12:36
Official

Thank you for bringing this incident to our attention.

Kindly note this instance has been assigned to our Regional Quality Team to review and provide further feedback.

Warm regards

Elroy