No Signal in Parkhurst/ParkTown North West!!!

I have lodged a complaint a couple of weeks ago. An agent called me regarding the signal in Parkhurst and Parktown North Westland advised that he will send a network technician to look at this issue. My case *** was then closed soon after with no change and no resolution to this issue. After the case was closed I had to review my feedback which was all negative and no one came back to me on this either.

I am VERY dissatisfied and disappointed in the level of service received by Vodacom. Telling me That a tower will be put up but no ETA on when this will be done is not good enough.

If you cannot sort out this issue using your 3rd party contractors cannot do their job in a reasonable time frame. Vodacom needs to sort the issue out themselves and not use outsourced contractors.

No signal and no service when using data is ridiculous! I am paying a lot of money for my contact and I cannot use what I am paying for!