TM
Tracy M
1 reviews | Active since Jan 2023
03 Jan 2023, 07:48
No signal in our area for 3 weeks
I live in Northriding AH in Gauteng. I have been with Vodacom for close to 25 years and never had a problem with signal before but for close to 3 weeks now the Vodacom signal is so bad that I can't even make or receive calls. I have 7 contracts with Vodacom at the moment. The problem initially started during loadshedding and was told by Vodacom that they are aware of the problem, but now its permanent, even when we don't have loadshedding. Something has to be done about this urgently. As I work from home this is not acceptable and something has to be done about this as a matter of urgency..
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
03 Jan 2023, 08:15 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Jan 2023, 08:15
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
TM
Tracy M's updateReviewer Update
03 Jan 2023, 08:22Vodacom can try and call me, but without a Vodacom signal that might not be possible.
TM
Tracy M's update03 Jan 2023, 08:22
Reviewer Update
Vodacom can try and call me, but without a Vodacom signal that might not be possible.