SM
Stephen M
1 reviews | Active since Mar 2014
16 Oct 2019, 07:11
No Signal in complex
Get no cellular signal at home, but MTN has full 4G coverage. unable to make use of phone while at home which is frustrating during outages as cant make any calls. SMS, Whatsapp or browse due to no signal, contemplating to move over to MTN where i know i least have signal
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Replies (2)
Vodacom's replyOfficial
16 Oct 2019, 08:50Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply16 Oct 2019, 08:50
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
SM
Stephen M's updateReviewer Update
29 Nov 2019, 07:32Dear Vodacom
I am yet to hear feedback from Vodacom??? i cannot carry on like this with no signal at current place of residence and am contemplating to cancel contract with Vodacom and move over to MTN.
I have missed a few important calls at residence as i have no signal and Vodacom has as yet to come back to me and advise on Solution
I am yet to hear feedback from Vodacom??? i cannot carry on like this with no signal at current place of residence and am contemplating to cancel contract with Vodacom and move over to MTN.
I have missed a few important calls at residence as i have no signal and Vodacom has as yet to come back to me and advise on Solution
SM
Stephen M's update29 Nov 2019, 07:32
Reviewer Update
Dear Vodacom
I am yet to hear feedback from Vodacom??? i cannot carry on like this with no signal at current place of residence and am contemplating to cancel contract with Vodacom and move over to MTN.
I have missed a few important calls at residence as i have no signal and Vodacom has as yet to come back to me and advise on Solution
I am yet to hear feedback from Vodacom??? i cannot carry on like this with no signal at current place of residence and am contemplating to cancel contract with Vodacom and move over to MTN.
I have missed a few important calls at residence as i have no signal and Vodacom has as yet to come back to me and advise on Solution