DB
Dalene B

1 reviews | Active since Jan 2022

29 Jul 2023, 16:28

No signal from Vodacom at our for 1 year and Vodacom ignoreer or complaints about the no-signal. Pethetic service from Vodacom!!!!!!!

Please do not use Vodacom as your service provider. For a year we have been logging complaints about no signal at hou hose, that stated a year Ago. Vodacom just make promises of filing the tower, but nothing happens. We pay for service that we CANNOT use at home. And I work from home, so I need to be contactable during office hours. We get NO assistance from Vodacom!!!

0
Replies (1)
Vodacom
Vodacom's reply29 Jul 2023, 17:32
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via WhatsApp to request your personal details. 
 
Regards, 
 
Vodacom Consumer Website Team