DB
Dalene B
1 reviews | Active since Jan 2022
29 Jul 2023, 16:28
No signal from Vodacom at our for 1 year and Vodacom ignoreer or complaints about the no-signal. Pethetic service from Vodacom!!!!!!!
Please do not use Vodacom as your service provider. For a year we have been logging complaints about no signal at hou hose, that stated a year Ago. Vodacom just make promises of filing the tower, but nothing happens. We pay for service that we CANNOT use at home. And I work from home, so I need to be contactable during office hours. We get NO assistance from Vodacom!!!
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Replies (1)Vodacom's replyOfficial
29 Jul 2023, 17:32Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply29 Jul 2023, 17:32
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
