1 reviews | Active since Dec 2017
No signal for months, cost you your business. Your interests are not on their heart but your money is
Dear Vodacom,
When you eventually read this (I think you either ignore these reviews or you ignor your customers, wither way you don’t get in contact you just say you will), our signal is stil very very bad and your customer service is still very very useless.
Imagine this: Our factory is in Botswana in a lovely town called Serowe, in case you don’t believe me. Now what does a company do that supplies 68 Cashbuild stores with bricks from Mussina to Taung? (Oh yes and the eleven depots) We CALL THE FACTORY TO RUN THIS BUSINESS.
I can’t even phone a Cashbuild without having to make the same call FIVE TIMES!!!! Check my records if you will.
You cost people money, have PATHETIC AND USELESS NOT TO MENTION NON EXISTENT CUSTOMER SERVICE and you just plain break your contract with me. “We will sue you if you don’t pay, we are sorry you don’t have reception on your FIVE RED BUSINESS CONTRACTS!!!!!!”
Have a lovely day, may each person considering Vodacom choose another service provider today.
P.S. Potential customers, Vodacom IS NOT THE FASTEST NETWORK, they claim to be but I have never experienced it. Either with signal or their “customer service”
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good Day
Kindly note that feedback has been requested from our Network Team. Once again please accept our sincerest apologies for the inconvenience caused.
Regards
Dominic
Good Day
Kindly note that feedback has been requested from our Network Team. Once again please accept our sincerest apologies for the inconvenience caused.
Regards
Dominic
