EA
Eugene A
1 reviews | Active since Jul 2012
21 Jun 2025, 15:51
No signal for almost a year
12 months of poor to no signal.
By your own acknowledgement it can't be resolved but I need to pay a penalty to get out of my contract.
Explain to me why I have to pay a penalty on a service you cannot provide.
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Vodacom's replyOfficial
21 Jun 2025, 16:22 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply21 Jun 2025, 16:22
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team