jG
jacky G

1 reviews | Active since Jul 2011

05 Jan 2017, 05:19

No signal for 3 days!!!

<p>No signal for over 3 days in the Opsoek/Hoeko/Zoar area!!! To add insut to injury I log a call back and get an sms to resubmit the request - sorry - lifes too short for this!</p>

0
Replies (2)
Vodacom
Vodacom's reply05 Jan 2017, 08:52
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

jG
jacky G's update18 Jan 2017, 04:43
Reviewer Update

Vodacom are amazingly uninterested - no explanation just an offer to give 1gb of data - not good enough!!! Then again at least they did call - my partner who did not post his complaint on hello peter is still waiting for them to come back to him