No signal!!!!

Item: Vodacom
Rating: 1
Author: Lisa P

Dear Vodacom, I am struggling to get into contact with the correct people to speak to. I have just moved into a new complex and I have NO signal. I have 4 contracts with you that are pretty useless if I cannot use my phone! Please can someone get in contact. Thank you

Helpful (0)

Replies (2)

Vodacom's replyOfficial

02 Jun 2020, 07:55

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply02 Jun 2020, 07:55

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Lisa P's updateReviewer Update

17 Jun 2020, 10:23

I received a message saying this case has been closed, no feedback has been given and the problem still persists.

Please advise what the solution is? There is STILL no signal.

Thank you

Lisa P's update17 Jun 2020, 10:23

Reviewer Update

I received a message saying this case has been closed, no feedback has been given and the problem still persists.

Please advise what the solution is? There is STILL no signal.

Thank you