1 reviews | Active since May 2012
No Signal coverage in my area.
Hi Peter,<br> <br> I recently experienced a signal problem with my Vodacom Tablet, I'm located in Lyttelton Manor, and my house just falls outside Vodacom's 3G or LTE coverage.<br> <br> I reported this at Vodacom, they opened an investigation into this matter, and today (16/10/2015) a agent called me and informed me that Vodacom as investigated the coverage problem and that they are not planning on upgrading the coverage in that area anytime soon, and that I must get a router / booster at my own expense.<br> The day I got my Vodacom device I had no issue at all with coverage this just started recently. <br> <br> I asked Vodacom I want to cancel my contract as I'm not paying R400.00 a month for something I cant use, The Lady I spoke to informed me that If I cancel my contract I will be paying it out in full and they will take my device back as well. This is completely unacceptable from Vodacom.<br> <br> For the company that brags with that they got the best network and LTE network, and I can't even get 3G in a city area.<br> <br> I will not pay extra to just get Vodacom's network coverage better, this is Vodacom's duty to make sure that the coverage are sufficient.<br> <br> Kind Regards,<br> Johan
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
