WVDM
WILLEM VAN DER MERWE

1 reviews | Active since Jan 2025

05 May 2026, 12:01

NO SIGNAL BUT YOU HAVE TO PAY

AFTER SEVERAL WEEKS OF COMPLAINING TO VODACOM OF THE POOR SIGNAL THEY PROVIDE US WITH IN THE SEFATENG DISTRICHT, LIMPOPO. I WAS INFORMED VIA PHONE YESTERDAY THAT THEY PLAN TO BUILD A NEW TOWER IN OUR DISTRICHT BUT IT MIGHT NOT HAPPEN THIS YEAR. AS I DO NOT HAVE ANY OR VERY POOR SIGNAL, AS THE OTHER 600+ EMPLOYEES ON OUR MINE. I CONTACTED THEM AS IT IS USELESS TO HAVE A CONTRACT WITH THEM AND YOU DO NOT REVEIVE ANY JOY AS YOU CANNOT MAKE USE OF THE SIGNAL THEY PROVIDE, BUT THEY ARE HAPPY TO COLLECT OUR MONEY EVERY MONTH, NOW TO CANCEL THE CONTACT I NEED TO PAY A FEE OF R1195.42 FOR A SEERVICE THEY DO NOT PROVIDE, FOR ME VODACOM IS AS CURRUPT AS THEY COME THIS IS *****ING MONEY FROM ME AND ITS A ******** OFFENCE . NEVER IN MY LIFE I WILL REFER VODACOM TO ANYONE.

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Replies (1)
Vodacom
Vodacom's reply05 May 2026, 12:02
Official
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
Vodacom Consumer Website Team