VP
Verna P

1 reviews | Active since May 2012

22 Mar 2016, 11:57

No signal and now I get told, wait

I live on a plot, mostly on my own as my husband works shifts. Two of my neighbours have been provided booster units as our signal is hopeless on a good day. I finally logged a call to get a booster sorted for myself and got told that the problem is lack of coverage and they will be installing a new tower in the area, but no-one can tell me when. They even gave me the name of the tower - the problem being, no landowner on our side of the road will be open to having a tower on their property - Cell C already tried.<br> This may be a long term solution but it doesn't solve my problem, living on a plot with no reliable cell phone signal which means I am basically cut off from the rest of the world (also get limited data connectivity).<br> Why am I not able to be provided with a booster ?

0
Replies (1)
Vodacom
Vodacom's reply22 Mar 2016, 12:43
Official
Hello vernav,

We would like to apologise for any inconvenience caused.

We will be in contact with you in order to address this matter.

Kind regards
Consumer Website Team