1 reviews | Active since Nov 2016

22 Dec 2017, 17:57

No Signal and No Service

I have called in Endlessly regarding a "No Signal" issue at my new place of residence. I keep on being told that they are short staffed and that they will call me back or send me a mail, but to no avail. Still no signal and still no service !!!

Thankfully I just realised that my contract expires at the end of December ... so Hello MTN

0
Replies (2)
Vodacom
Vodacom's reply23 Dec 2017, 08:44
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

's update03 Jan 2018, 10:45
Reviewer Update
A Generic Response to All Vodacom complaints but still no follow up or resolve. I have now issued a cancellation notice and wait for them to try and bill me