EK
Elke K
1 reviews | Active since Jul 2022
14 Jul 2022, 11:01
No signal after Porting
I ported my number back to Vodacom as my preferred provider. What a HUGE mistake. I have been without service for over a week. Emergency Calls only. I am getting no answers from Vodacom. My Reference number is EC-1EEF-3QK2WQ. Is there anyone at Vodacom capable of assisting. I can 't even port my number back as I can't receive the PIN. VERY Frustated !
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Vodacom's replyOfficial
14 Jul 2022, 12:14 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply14 Jul 2022, 12:14
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
EK
Elke K's updateReviewer Update
14 Jul 2022, 14:11Thank you for getting this resolved, much appreciated!
EK
Elke K's update14 Jul 2022, 14:11
Reviewer Update
Thank you for getting this resolved, much appreciated!