1 reviews | Active since Oct 2016

28 Oct 2016, 19:22

No signal

<p>I have been a Vodacom customer for as long as i can remember, i managed several Vodacom franchise stores and have sold thousands of contracts for them . I really dont like doing this but i see no other option . I stay in Moraletta Pretoria and have been for about 5 years , i moved in to a new house about a year and a half ago where there is no signal . I have been on to the vodacom website to log a complaint multiple times about no signal data or call signal with no response. I have several contracts with them that are no use to me when i am at home . I have 2 very small children and my wife can never get a hold of me in an emergency. I never thought i would have to be the one complaining about this . </p> <p> </p> <p>I have made contact with another provider to come and install a internet line and am looking at my options to cancel my contracts .</p>

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Replies (1)
Vodacom
Vodacom's reply29 Oct 2016, 08:08
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team